Shipping policy

SHIPPING POLICY

Last updated: September 2026

Processing Times Orders are processed within 1–3 business days. Custom or printed orders may require additional processing time of up to 7 business days. You will receive a confirmation email once your order has been dispatched.

Domestic Shipping (South Africa) We ship nationwide via The Courier Guy/ Ram. Estimated delivery is 1-5 business days after dispatch, depending on your location. Remote areas may experience longer delivery times.

Shipping Rates Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be offered on qualifying orders — check our current promotions for details.

International Shipping We currently [do / do not] offer international shipping. If available, delivery times and costs vary by destination and will be shown at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the buyer.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email. You can use this to track your order through the courier's website.

Delays & Issues While we do our best to meet estimated delivery times, delays may occur due to courier backlogs, public holidays, or unforeseen circumstances. If your order has not arrived within the expected timeframe, please contact us at [your email address].

Damaged or Lost Parcels If your order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date so we can assist you.